We’ve been selling online for quite a few years. In fact, we were the first special occasion boutique to sell online in the UK. Moving from selling through our boutique to creating an online shop wasn’t all plain sailing. We wanted to make sure that as far as possible we could offer the same award-winning customer service when you shop online as you would get when you shop in-store. It took a long time for us to refine the experience and make sure ordering was as easy as possible.
Things have certainly changed over the years. The technology is always updating. So, that is why we chose a technology partner who can offer us a solution that manages our stock across every platform we sell it. That’s why when you shop online at fabfrocks.com you know that the items in-stock would be the same as if you walked through the door. There are no products we have to order in. No deliveries direct from suppliers. Every size shown is here at the boutique ready to be dispatched to you. That allows us to get your order dispatched normally the same day for delivery the next day.
Shop online and receive the perfect package
Packaging your order is also important to us. We want to make sure it gets to you in perfect condition and it looks great when it arrives. We know how exciting it can be receiving an order so we wanted to make sure it looks great. In the box you will find each style individually covered and the whole order enclosed in our fuchsia tissue paper, sealed with our logo label from Fast Labels (we can highly recommend them if you need great quality labels fast).
After delivery we will call just to make sure everything arrived OK. We can also check if you have any questions about your order. You’ll also find details in your parcel about where you might need alterations to get the perfect fit, something we find quite common if you’re shopping in our boutique. Our collections come from all over the world so sizes vary to normal high street sizes. Of course we are always on the end of the phone if you need advice or a different size.
We now have a great range of summer dresses and wedding guest dresses available to buy online. Ordering is easy and we’re at the end of the phone if you need any help. Try your order on in the comfort of your own home and of course if for some reason your order isn’t for you, then you have 14 days to send it back to us.